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Farm Office: 803-859-4244 (Call or Text)
Frequently Asked Questions
Muscle cut (i.e. not ground) items that we offer individually (à la carte) such as chuck roast, rib eye, pork chops, etc. have variable weights. The price you see on the product page is the maximum that you will pay, and it is based on the largest possible package that we might pull off the shelf when assembling your order.
On these à la carte items you are only charged for the pounds that you actually receive. To accommodate this when you checkout you are simply authorizing a maximum amount from which we will capture the actual amount after your order has been assembled.
Most of the time you will be charged less than the price that is shown on the product page for these à la carte items since very few of the cuts come in on the heavy end.
Log into your account on the website. At the bottom go to My Account. Once there you will see on the left hand side of the screen “Subscriptions”. Click on it and then it will give you the option to make changes. From that screen you can put your box on hold, reactivate your box, change the size, change the frequency and even hit Renew Now and get it sooner. If you choose Renew Now, the system will simply move your next renewal to the present time, and then it will continue your subsequent renewals on the normal plan.
Adding on to your order (whether à la carte or a Pasture Picks Box) is super easy. Just go online and place another order. Please continue to choose the actual shipping method that you prefer. (PLEASE DO NOT SELECT FARM PICK UP IF YOU ARE WANTING IT HOME DELIVERED. Your order will likely be put in the wrong stack). You can leave a comment in the notes section as you checkout that this is going to be delivered with another order you have. Before we process the order we will remove the delivery fee from your order so you won’t be paying 2 delivery fees.
We have 3 options to get your order in your hands: Home Delivery, Farm Pickup and UPS. They are all explained in more detail here.
Yes, and we have 2 options for purchasing beef (or pork) in bulk: Standard (quickest and easiest) and Custom. More information on both options can be found here.
You can type your questions into the Help Widget at the bottom right of your screen. You can also view our Help Articles.