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FAQ: Do you allow meet ups on your delivery routes? – Pasture Posts #117

Here’s the weekly roundup from Watson Farms and your direct connection to your farmer. Enjoy the latest edition of Pasture Posts!

Every once in a while we like to take a moment and address some trends in questions that we receive. One of those trends lately has been from potential customers who live just outside a particular delivery area that we serve with our own Home Delivery service.

The question is:

Could I meet your driver on his route to pick up my order?

Unfortunately the answer has to be no, not at this time. The reason is because there are so many variables that can affect an estimated arrival time like traffic, weather, detours, breakdowns, etc. that it becomes really unlikely that the rendezvous will occur on schedule. Our drivers have pretty tight time constraints and any unnecessary delays have to be avoided.

The one exception, for now, is for orders that total more than $1799. This allows special meet up arrangements to be made for orders like our Half Beef Bundle.

If that’s too big to bite off, and you don’t live within the 4 markets we serve with our Home Delivery Service, then please consider our wide variety of UPS Eligible Bundles that we ship every Tuesday to over 20 states in the Eastern U.S. We have an ever growing number of UPS customers and UPS does a great job at getting these pre-made bundles to customers on time. UPS customers can even take advantage of our Pasture Picks Promotion that is happening right now!


Product Spotlight

We announced our big Pasture Picks Promotion last week where we are offering a free whole broiler with any new Pasture Picks Box signups. We’ve seen a good response so far, and we look for even more of you to take advantage of this great offer as word gets around. Check out the video below for some great information about our farm and this special deal!

Pasture Picks Box

This version is available for Farm Pickup and to anyone located in any of our Home Delivery zones. You may also add on eggs!

Pasture Picks Box (UPS)

This version can be shipped to over 20 states in the Eastern, U.S. We have a 15 and 30 pound version. Tap below to order now.

Memorial Day Bundle

We’ve also put together a great deal for Memorial Day that includes Hot Dogs, Brats, Ground Beef, and Leg Quarters all for a great price that comes to at least 10% off retail! We have both a version that can be home delivered on our vans and a version that can be shipped UPS. (The UPS version contains more meat due to the thermal dynamic requirements of shipping with a common carrier.)


Order Deadlines and Store Hours

Here’s a friendly reminder to get your orders in by the deadline. We have changed our workflow some to help reduce errors, so we have to begin the process of staging orders for the next day’s delivery very soon after the deadlines below. Help us serve you better by ensuring your order is placed in time!

Charleston Area: 12 noon Mondays

UPS Orders: 12 noon Mondays

Columbia Area deliveries now occur on Wednesdays.
Deadline for the Columbia Area: 12 noon on Tuesdays

GSP: 12 noon on Wednesdays

Charlotte/Fort Mill/Rock Hill Areas: 12 noon on Fridays

Farm Pickup: Please wait until you receive an email stating that your order is ready to be picked up (usually 1 business day from when you place your order). Farm pickup is done during store hours:

Monday, Tuesday, Thursday, Friday: 10am to 6pm
Saturday: 10am to 2pm
Closed Sunday and Wednesday


Tell a Friend!

It’s now easier than ever to Give $15 and Get $15 through our Referral Program. We don’t spend a lot of money of advertising, but rather we focus on producing products that people love and are willing to tell others about. So we depend on word of mouth to find new customers and ultimately to heal more land.

So in an effort to streamline this process we have made it easier to tell others (via email, Facebook, or Twitter) about Watson Farms. And it’s all automated on the backend, so you don’t have to rely on us to issue the store credits manually. Just head over to our Referrals Page and start sharing!


We re-use packaging!

We’ve seen a good response to our efforts in re-using packaging! Thanks and keep it up.  

You can help us reduce our carbon footprint by returning your CLEAN egg cartons and meat boxes. 

The main reason that we switched to plastic egg cartons a while back was because they are so much more durable than paper which could only be used once.  They also protect the eggs much better!

So if you have some egg cartons or boxes to return, you can just place them on your porch on your home delivery day.  Farm pickup customers can, of course, drop them off when you come to pick up your new order.  

***We can only re-use OUR cartons or boxes. Please re-use or recycle other boxes or egg cartons elsewhere.***

We redact your personal information found on your meat boxes when we re-use them, but feel free to redact to redact it yourself without damaging the box if you would like.  

Thanks for helping us re-use our packaging!


Did you know that we have a webpage that displays all the reviews we have received?  

Check it out!

Check out this ⭐⭐⭐⭐⭐ review:

“I ordered several different cuts of beef from them. They were all excellent. Delivery went smoothly. Everything was packaged well and cleanly. I’ll definitely be a regular customer and look forward to trying their other products like ham. It’s nice to be able to buy from a local, family farm.”

We would greatly appreciate it if you would be kind enough to leave us a review.  It helps first-time customers purchase with confidence.


Thanks again for being partners in this endeavor of local, pasture-raised proteins that has truly transformed our farm.  We look forward to continuing this transition while serving you long into the future.

Sincerely,

The Watsons


Pasture Posts is written by Matt Watson.